Privacy Policy Page
At 916 Auto Glass, your privacy is our priority. We’re a licensed, local auto glass service proudly serving Sacramento County, Placer County, El Dorado County, and nearby areas.
Our privacy policy explains how we collect, use, and protect your personal information when you visit our website, call us, or request mobile windshield repair or replacement services.
By using our website or contacting us for service, you agree to the practices described below. If you disagree, please refrain from using our services.
Your Privacy is Our Responsibility- Here’s How We Protect It
We only collect the information we need to serve you better—whether it’s a windshield repair for a small chip repair, a complete windshield replacement after a major crack, side or rear window replacement, power window repairs, or expert sunroof replacement.
We never sell your data. We don’t use hidden tracking. And we keep your information secure—because your trust is everything to us.
What Personal Information We Collect
We collect information in three main ways:
1. Information You Give Us
When you contact us or request service, you may share:
- Your name
- Phone number
- Email address
- Vehicle details (year, make, model, VIN)
- Location (home, office, or roadside—so we can come to you!)
- Payment details (processed securely through trusted partners)
2. Information from Your Device
When you visit our website, we may automatically collect:
- Your IP address
- Browser type and device info
- Pages you view and how you use our site
This helps us improve your experience and keep our site running smoothly.
3. Information from Third Parties
We may receive limited data from:
- Payment processors (like Stripe or PayPal)
- Google Maps (to help our techs find you quickly)
- Email or messaging platforms (if you reach out via social media or email)
All third-party partners follow strict privacy and security standards.
Why We Need Your Information
We use your data only for clear, honest purposes:
- To provide fast, mobile auto glass service
— Schedule your appointment, send service updates, and dispatch a technician to your location.
- To process payments and quotes.
— Handle billing securely and give you accurate, transparent pricing.
- To improve our service
— Fix website issues, respond faster, and make your experience smoother.
- To keep you and your data safe
— Prevent fraud, secure your account, and comply with California laws (we’re a licensed CA Safety Inspection Center).
We do not use your data for unrelated marketing or sell it to data brokers.
Who We Share Your Information With
We only share your information when necessary—and always with your safety in mind:
- Service providers (payment processors, scheduling tools, cloud storage)
- Licensed technicians (so they can serve you at your location)
- Legal or safety authorities (if required by law)
Your Privacy Rights (California Residents)
As a California business, we fully support your rights under the California Consumer Privacy Act (CCPA). You have the right to:
- Know what personal data we collect
- Request the deletion of your information
- Opt out of any sharing (though we don’t sell your data)
- Correct inaccurate details
- Receive a copy of your data
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. These technologies help us:
- Personalize content and ads based on your preferences.
- Analyze website traffic and user behavior to improve site performance.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your user experience on our site.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, feel free to contact us:
- Phone: 916-993-0184
- Email: 916autoglass@gmail.com
- Location: Serving Sacramento County, El Dorado County, Placer County, and surrounding areas.